Return Policy
We work to ensure our customers are satisfied with their purchases. If you are unhappy with your purchase for any reason, we’ll be happy to help you return or exchange the product within 14 days of purchase.
​
To make a return:
-
Items must be unopened/unused/unworn
-
Items must still be in their original packaging with all tags attached
-
Items must not be damaged or show signs of wear
-
You must have a receipt or other proof of purchase
​
Please note that we cannot accept returns or exchanges of items labeled limited or sale
We also cannot accept returns of:
-
Certain items due to hygienic reasons including socks, briefs, cups etc.
-
Any and all custom ordered items are Final Sale
​
To return a product, send an email to sportinggoods5@hotmail.com, along with proof of purchase and your details. We will walk you through the return process and will send a confirmation email once we have received your returned item(s). Customers are responsible for all shipping costs.
Shipping Policy
Some custom made orders need at least 3 weeks production time. Smaller orders may vary.
​
Other in stock items that are not custom will be shipped within 48 hours.
​
Our goal as a family business is to ensure your orders get to you as quickly as possible, please be patient with us as some custom orders are outsourced and need extra time in production. Such as sublimated and award items.
​
Thank you for you business
For customer service or other questions you may have, contact us at sportinggoods5@hotmail.com
Special & Custom Orders Policy
All special and custom orders require a 50% deposit upon placing order. Payment will be discussed during design consultation.
​
All Sublimated and Award items are outsourced because of this processing times may vary. Rush orders may be available for a fee.
​
All special and custom orders are final sale. There are no returns or exchanges available.
​
Thank you for you business
For customer service or other questions you may have, contact us at sportinggoods5@hotmail.com